If an item you received from dentspark.com arrives damaged or defective, you can return it by mail for a replacement or a refund. Returning an item by mail usually takes 2-3 weeks. We recommend insuring your return package, as we cannot refund an item we don't receive. A returned item must match the specifications and condition of the original purchase.
Items purchased from dealers or resellers are not eligible for return, refund or exchange directly from DentSpark. Please contact your dealer first.